Referral Program¶
Last reviewed: 2026-04-01 · Nnamdi
Status: Complete
Route: /settings/referrals
1. What is it?¶
The Referral Program lets users earn commissions by referring new businesses to Finora. Each user gets a unique referral code to share. When a referred user subscribes to a paid plan, the referrer earns a one-time commission. Referred users get 5% off their first subscription. Payouts are automatic when the balance reaches ₦5,000.
2. How does it work in Finora?¶
2.1 Referral Code¶
- Code: FINORA-DEEJ-6CS8 (unique per user)
- Copy button + Generate new code button
- Share via: WhatsApp, Twitter, LinkedIn, Email, Copy Link
2.2 KPI Summary¶
| Metric | Value (test user) |
|---|---|
| Total Earnings | NGN 0 |
| Available Balance | NGN 0 |
| Referrals | 0/0 (converted / total) |
2.3 Commission Rates¶
| Plan | Rate | Earnings |
|---|---|---|
| Premium Monthly (₦5,000) | 10% | ₦500 |
| Premium Annual | 5% | ₦2,750 |
| Accountant Pro Monthly (₦50,000) | 5% | ₦2,500 |
| Accountant Pro Annual | 2.5% | ₦14,375 |
- Referred users get 5% off their first subscription
- Commissions are one-time — renewal payments do not generate additional commissions
2.4 Payout Settings¶
| Setting | Value |
|---|---|
| Minimum Payout Threshold | ₦5,000 (auto-payout when balance reaches this) |
| Payout Bank Account | Bank account from Business Settings |
| Cooling Period | 14 days before commissions become available (fraud prevention) |
2.5 How It Works (4 steps)¶
- Share Your Code — Send your referral link to friends and colleagues
- They Sign Up — They get 5% off their first subscription
- They Subscribe — You earn commission when they buy a paid plan
- Get Paid — Auto-payout when you reach ₦5,000
3. Business rules & constraints¶
| Rule | Detail |
|---|---|
| One-time commission only | No recurring earnings on renewals |
| 14-day cooling period | Prevents fraud from chargebacks |
| ₦5,000 minimum payout | Auto-payout to bank account in Business Settings |
| Bank account required | Must configure bank account in Business Settings to receive payouts |
| Referral code is unique | Each user gets one code; can regenerate |
4. Nigerian regulatory context¶
Referral commissions are taxable income under Nigerian tax law. Businesses should account for referral earnings in their financial records.
5. Common customer questions¶
Q: "When do I get paid?"
Commissions have a 14-day cooling period. After that, they're added to your available balance. When the balance reaches ₦5,000, it's automatically paid out to your bank account.
Q: "Do I earn every month when my referral renews?"
No — commissions are one-time. You earn when they first subscribe only.
Q: "Where do I set my payout bank account?"
Go to Business Settings (
/settings) and add a bank account there. Referral payouts go to the same account.
6. Known edge cases¶
No bank account configured for payouts¶
The test business has no bank account configured. Commissions will accrue but cannot be paid out until a bank account is added in Business Settings.
7. Escalation trigger¶
Escalate to Tier 3 (Founder) if: - Commission wasn't credited for a valid referral - Payout failed despite reaching the threshold
Escalate to Tier 2 (Support Lead) if: - Customer needs help sharing their referral code - Customer questions the commission rate or amount
8. Last reviewed¶
2026-04-01 — Nnamdi. Verified against production. Referral Program for Deejay Namo: Code FINORA-DEEJ-6CS8. Earnings NGN 0 / Balance NGN 0 / Referrals 0/0. Commission rates: Premium Monthly 10% (₦500), Premium Annual 5% (₦2,750), Accountant Pro Monthly 5% (₦2,500), Accountant Pro Annual 2.5% (₦14,375). 5% off for referred users. 14-day cooling period. ₦5,000 minimum payout. Share: WhatsApp/Twitter/LinkedIn/Email/Copy Link. No bank account configured for payouts.